Q: When I tried to drop off mail at the USPS mail box in Westloop Plaza on Monday, it was so full someone could’ve easily reached in and taken out mail. I visited again after the mail box’s stated pickup time and it was even fuller. With the controversy about mail-in ballots and the election just a couple weeks away, how safe are our ballots?

A: Mail-in ballots have indeed been in the spotlight lately as some people, including President Donald Trump, have questioned their security. Some also have reported mail delays across the country amid new policy changes at the United States Postal Service, and both issues have been exacerbated by the coronavirus pandemic as people have been utilizing those services more to avoid close physical contact with others.